Commercial Catering Equipment Repair, Maintenance & Installation
info@serviceorsupport.com 020 8539 4222
London's Commercial Catering Specialists

When Your
Kitchen Stops — We Get It Running Again

Repair. Maintenance. Installation. SOS covers every commercial catering unit — from combi ovens and blast chillers to glasswashers and ice machines. Certified engineers. Fixed pricing. Same-day response.

Response within minutes — same-day emergency call-outs available
Transparent fixed pricing — no surprises, no hidden fees
Gas Safe & REFCOM certified — fully insured engineers
All makes and models — nothing too big or too complex
SOS At A Glance
500+
Repairs Done
4.9★
Google Rating
<2hr
Response Time
100%
First-Time Fix
Engineers available now — call us today
Gas Safe Registered
REFCOM Certified
4.9 / 5 Google Rating
Same-Day Emergency Response
Fixed Price Guarantee
All Makes & Models
Simple Process
Back Up & Running In 3 Steps

Whether it's a breakdown at midnight or a planned service — we make it fast, clear and stress-free.

1

Call Or Contact Us

Phone, email or fill in our quick form. We respond within minutes — 24/7 for emergencies — and get the right engineer assigned immediately.

2

Engineer Visits & Quotes

Our certified engineer attends site, diagnoses the fault and gives you a clear fixed-price quote before any work begins. No surprises, ever.

3

Fixed First Time

We stock common parts so most repairs are completed on the first visit. Your kitchen is fully operational as fast as possible.

What We Do
Our Services

Everything your commercial kitchen needs — from emergency call-outs to long-term maintenance contracts and full new installations.

ERROR SOS
Repairs
Emergency & Routine Repairs

Every minute of downtime costs money. We respond fast, diagnose accurately and aim to fix on the first visit.

Book a Repair →
OK ✓ 65°C SOS
Maintenance
Planned Maintenance Contracts

Regular servicing prevents costly breakdowns. One flexible contract covers all your equipment.

Get a Contract →
NEW EQUIPMENT NEW NEW SOS
Installation
New Equipment Installation

Supply and full installation of new commercial equipment — connected, tested and compliant from day one.

Get a Quote →
Refrigeration

Refrigeration & Cold Storage

Upright fridges to full walk-in cold rooms — installation, service and emergency repair of all commercial refrigeration.

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Air Conditioning

AC & Climate Control

Commercial air conditioning installation and servicing — keeping kitchens and dining areas cool and comfortable.

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Compliance

Gas & Electrical Compliance

Full gas safety checks, electrical inspections and certification. All documentation provided for your records.

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All Makes & Models
Equipment We Cover

Every unit in your commercial kitchen — regardless of brand, age or complexity. If it powers your kitchen, we fix it.

180°C
Most Common Repair
Ovens & Ranges
Combi ovens, convection ovens, commercial ranges, solid tops — all brands
3°C -18°C
Fridges & Freezers
Upright fridges, prep units, display cabinets, commercial freezers
ESPRESSO
Coffee Machines
Espresso, bean-to-cup, filter and bulk brew commercial units
175°C
Fryers & Grills
Gas and electric fryers, flat tops, char-grills, salamanders
WASH 65°
Dishwashers & Glasswashers
Undercounter, hood-type, pass-through and flight dishwashers
TEMP -18°C COLD ROOM
Cold Rooms & Walk-ins
Walk-in cold rooms, blast chillers, freezer rooms and cold panels
ICE READY CAPACITY 80%
Ice Machines
Modular, undercounter and flake ice machines — all brands covered
SPD 10:00
And More
Mixers, Slicers & Beyond
Bain-maries, heated units, ventilation, slicers and all prep equipment
Why Choose SOS
What Makes Us Different

We built SOS because commercial kitchens deserve better than slow response times, opaque pricing and engineers who don't show up. Here's our promise to you.

<2hr
Emergency Response
We answer your call within minutes and have an engineer dispatched the same day — every time.
95%
First Visit Fix Rate
We stock the most common parts so the vast majority of repairs are completed in a single visit.
100%
Fixed Price Promise
We quote before we start. No hidden charges. No surprises. What we say is what you pay — guaranteed.
SOS DIAG OK GAS
The SOS Standard
Honest.
Fast. Fixed.

Same-Day Emergency Response

We respond to calls within minutes and offer same-day emergency attendance. Every hour your kitchen is down costs you revenue — we take that seriously.

Fixed Pricing — Always

Transparent quotes before any work begins. No hidden labour charges, call-out fees buried in small print or surprise parts markups. Ever.

Certified & Fully Insured Engineers

All SOS engineers are Gas Safe registered with full F-Gas and electrical certifications. Fully insured for every commercial kitchen environment.

95% First-Visit Fix Rate

We arrive stocked with common parts. No waiting for parts to be ordered — the majority of repairs are completed the same day the engineer attends.

Tailored Maintenance Contracts

One agreement. All your equipment. Predictable costs, scheduled visits and full documentation — so you're always audit-ready and protected.

Get a Free Quote Today
Current Deals
SOS Special Offers
FREE

First Service Visit

Sign up for a maintenance contract and get your first service visit completely free — no strings attached.

10%

Multi-Site Discount

Running two or more sites? Get 10% off all contracts and call-outs across every location covered by SOS.

£50 OFF

New Installation

£50 off your first commercial equipment installation with SOS. Fixed-price quote, zero surprises.

Who We Serve
Every Type Of Commercial Kitchen

From a single-site cafe to a multi-site hotel group — we keep every kind of commercial kitchen running at full capacity.

Restaurants & Cafes

Fast call-outs that keep your service running. We know a broken oven on a Friday evening isn't acceptable.

HOTEL ★ ★ ★ ★ ★

Hotels & Hospitality

Planned maintenance and reactive repairs across all kitchen areas — zero disruption to your guests.

Schools & Canteens

We work around term times and service schedules so not a single meal gets missed.

GLASSWASH

Pubs & Bars

Glasswashers, cellar cooling, bar fridges, fryers — all repairs and maintenance for hospitality venues.

2-4°C 0-2°C HEATED DISPLAY 65°C

Supermarkets & Retail

Display refrigeration, deli counters, heated units — serviced and maintained to keep your shelves stocked.

All Commercial Kitchens

Care homes, stadiums, contract caterers, dark kitchens — if it's a commercial kitchen, SOS has you covered.

Questions
Frequently Asked Questions
QWhat types of catering equipment do you repair?

All commercial catering equipment — ovens, ranges, fridges, freezers, dishwashers, glasswashers, ice machines, fryers, grills, coffee machines, cold rooms and more. All brands, all ages.

QHow quickly can you respond to a breakdown?

We answer calls within minutes and offer same-day emergency attendance. We understand a broken kitchen means lost revenue — speed is everything to us.

QDo you offer planned maintenance contracts?

Yes — tailored contracts covering all your equipment under one agreement. Regular servicing prevents breakdowns, extends equipment life and keeps you audit-ready.

QAre your engineers Gas Safe certified?

All SOS engineers are Gas Safe registered, F-Gas certified and hold relevant electrical qualifications. Fully insured and compliant for every commercial kitchen environment.

QDo you work with all equipment brands?

Yes — every major brand and most lesser-known manufacturers. Whether it's brand new or decades old, we carry the knowledge, parts and tools to fix it on the first visit.

QDo you cover air conditioning as well?

Yes — alongside catering equipment we install and service commercial air conditioning systems, keeping kitchens and dining areas comfortable year-round.

Available Now

Kitchen Down?
We're On Our Way.

Get a free, no-obligation quote in minutes. Emergency call-outs available 24/7. Our certified engineers are ready when you need them — no waiting, no excuses.